THIS IS WHAT WE DO THIS IS WHAT WE DO
(WE DO IT BETTER THAN THE OTHER GUYS) (WE DO IT BETTER THAN THE OTHER GUYS)

Dental IT Services & Integration

Sensors acting up? Intermittent issues with your intraoral cameras? Issues connecting to your EHR software reliably? Not all Dental IT support is the same. There’s a reason we are known as Northern Michigan’s #1 Dental IT Partner. It’s time to see why!

Healthcare IT Support

HIPAA-covered entities are subjected to all sorts of hoop-jumping these days. Does your IT partner get this stuff? Technology in the medical industry is fast-paced and oftentimes overwhelming. We’re ahead of the curve. That’s how we roll. Come with us.

Telecommunications

If you think it’s time to make a change to your phone system, let us help you determine the best solution for you. Modern cloud computing allows for simple, cost-effective voice systems management. Let’s work together to make sure your office is leveraging technology properly!

Web Design & Development

Whether you need to spruce up your current site, optimize your online presence, or start from scratch with a cutting-edge, responsive, attractive site, our dedicated web development team will knock your socks off and help you stand out in the regional crowd.

Still unconvinced? Cling to discomfort much?

Schedule a personalized, no-cost, no-obligation, no-bullfeathers initial technical assessment (ITA) for your practice.
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Web Development Portfolio

A Handful Of Our Projects

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What Folks are Saying About the #ITninjas

John C. Hall, DDS, MS

Owner
Hall Periodontics & Dental Implants

Ben at Affinity has been very helpful in bringing (and keeping) my medium-sized specialty office network system up to date. He has demonstrated excellent response times when emergencies have come up over the past five years. I would highly recommend him for your business technology needs.

Cathy Dilts Carter, CPNP

Practice Manager
Kids Creek Children’s Clinic, PC

The folks at Affinity are very helpful and knowledgeable. They always respond as soon as possible to our requests - especially emergencies. I'm amazed at how well they remember all of our staff's names and are friendly and polite, but not intrusive while in our office. We are an office where confidentiality is required and they are very sensitive to that! Great group to work with!

Cyndee Heary

Practice Administrator
Michael Pierce, DDS

Any time there are computer issues while trying to conduct business it feels like drowning! Ben, Isaac, and Nikki are always there with a life vest. Most importantly, they respond quickly in every situation. Oftentimes, they will be working on the issue before the phone conversation ended. Technical problems in a dental setting can literally shut down the crucial services we offer our patients. It is always calming to talk with Nikki and get her wise and sometimes obvious advice (not many techies in this office!). The guys attack any issue we have with exceptional professionalism while treating us with concern and familiarity. On behalf of Dr. Pierce and our staff, we thank you!!

Steve Hall, DDS

Owner
Suttons Bay Dental Center

Ben and his team helped us streamline our office network and shore up possible security vulnerabilities. He is personable, efficient, and extremely knowledgeable. I continue to recommend him to anyone for IT needs.

Peg Deveraux

Practice Administrator
Pulmonary & Critical Care of Northwest Michigan

Our practice moved IT partnership to Affinity in 2018 and we have been completely impressed. The response time is amazing, which is critical when trying to operate a physician's office. The staff is also top notch. They are quick to communicate, professional, and understanding of our needs. I can't say enough good things about this company and their service!

Chelsea Guzzo, DDS

Managing Partner
Third Coast Dental Group

The #ITninjas are the best! We tried a few different IT providers prior to switching our business to Affinity. The entire Ninja team has always been helpful and pleasant; supreme customer service! They have helped us integrate new technology and safeguard what we have. Thanks, Ben and Team! You guys rock!

Jennifer White-Seymour, DDS

Owner
Brite White Dental

I could not be more impressed by this IT company. I have been through three others and their vast knowledge is staggering! They are on any issue we encounter quickly and find the resolution just as fast. Love them and so glad they are a part of my team!

Darla Zimmerman

Practice Administrator
Garlick General Dentistry

Our office has used Affinity now for over a year and we are very happy with our service. Nikki and the IT Ninjas are very professional, polite, and knowledgeable. I am most impressed with how quickly they resolve any issues we may have. The customer service is top notch!

Amanda Hilt

Practice Administrator
Traverse Dental Associates

Affinity's service is top notch. They are quick to respond, researching options and pricing diligently and thoroughly. They realize relationships are the foundation of their business. I highly recommend them!

Brooke Chapman, DDS

Owner
Schulz Chapman Dentistry

Friendly, professional and knowledgeable team - they are always there when we need them. Ben and his team at Affinity have been truly amazing to work with!

Meet The Master #ITninja

Ben Blissett

Ben Blissett

Master #ITninja

After all, it is good to know who you’re trusting your IT needs to, right? Our team has been providing quality, comprehensive IT support to the Northwest Michigan community since its inception in 2005. Managing Director (and Master #ITninja) Ben Blissett embodies the philosophy of offering top-notch customer service and a best-in-class technology experience with affordable IT solutions, always with a compassionate, optimistic approach, and a genuine smile.

So who is this shiny chrome dome that all these healthcare clinics and practices across Michigan trust to handle their day-to-day and long-term technology needs? Well, that's me! How about that?

I've been enveloped in the Information Technology industry for over twenty years (hold on a tic ... yeah, that's about right), having been in the middle of everything from network engineering to computer maintenance to web development to application development. In the fall of 2005, it was time to try my own thing!

My professional experience has always been all about client educational technology, and I've always prided myself as being the 'comfortable catalyst' between technology and the end user (hence our "affinity").

I find my vocation's greatest satisfaction to be working one-on-one with my doctors, nurses, and business owners to make the technology aspect of their lives more understandable (and enjoyable!). Developing lasting professional relationships and establishing long-term trust with my client base is of utmost importance to me.

But wait a minute here. It's not just about me. It's about this absolutely fantastic team I have with me. You'll only get to the top if you have the right people, after all! I'd like to say I got lucky with all of these awesome peeps that have helped make us what we are, but lucky has nothing to do with it. It's hard, honest work with careful attention to detail, always striving to truly be the best at what we do, and, well, to be frank, a constant and perpetual downpour of blessings from the Big Guy upstairs.

Affinity provides best-in-class, compliance-focused IT services to over 150 small businesses in Michigan, from lovely lakeside Ludington over to East Lansing and all the way up to (and beyond) Alpena and the Mighty Mac. We proudly maintain a strong and loyal customer base all throughout the state (and even into others), focusing on dental and specialty healthcare IT integration, regulatory standards and security, educational technology, state and local municipalities, and modern, applicable business technology.

If you've been referred to Affinity, you're certain to have been told that this optimistic, personable, goofy bald dude is exactly who you're looking for if you want to make technology work optimally for your clinic, practice, or organization. That's because I do things differently (and I'm not just saying that like everyone else does). Ask around, ask another dentist, or give us a holler and see for yourself. You'll be glad you did!

Cheers!
Ben Blissett

So, who does my partner trust?

Weave Logo

Preferred Channel Partner

If you’re looking for a modern, comprehensive phone system for your practice, complete with two-way patient texting and full integration into your EHR, Weave may be the solution for you. Affinity is a Weave Approved Installer, so you can go local and get the job done right the first time. Many of our managed dental practices have already made the switch. Is it time for you to make a change to your outdated, limited phone system?

More about Weave

Trusted Partner

Mango Voice is an enterprise-grade VoIP phone system based in the cloud. Whether you are at the office or on the go, Mango gives you the tools you need to engage customers like never before. Cut your phone bill in half and utilize time-saving features to make your business run better with our cloud-based automated phone system!

More about Mango
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