"The folks at Affinity are very helpful and knowledgeable. They always respond as soon as possible to our requests, especially emergencies. I'm amazed at how well they remember all of our staff's names and are friendly and polite, but not intrusive while in our office. We are an office where confidentiality is required and they are very sensitive to that! Great group to work with!"
- Cathy Carter, Office Administrator - Kids Creek Children's Clinic
"We have been working with Ben for almost ten years. He is always looking out for our best interests. Whether it's software applications, security, or hardware issues, he is very knowledgeable and eager to help."
- Cindy Koval, Owner - Overhead Door Company of Grand Traverse
"Our organization has been a client of Affinity since 2008. Ben and his staff always provide friendly and courteous service. Our offices are located within walking distance so they have often stopped by within minutes when we've encountered a problem. We are a small nonprofit organization and haven't always had the funds to purchase new computer equipment, so Affinity has been very helpful at finding ways for us to get by with what we have. We don't have anyone on staff to help us with hardware or software so we rely on Affinity for a wide range of services. I would recommend Affinity for your hardware and software tech support."
- Deb Westphal, Office Manager - Traverse Area Recreational Transportation, Inc.
"Ben and his team helped us streamline our office network and shore up possible security vulnerabilities. He was personable, efficient, and extremely knowledgable. I would recommend him to anyone for IT needs."
- Dr. Steve Hall, DDS - Suttons Bay Dental Center
"Ben and his team are always very responsive - big or small, they address the issues and work to resolve them in a timely manner, as well as providing me with detailed communication about the issue and any necessary 'next steps.' "
- Julie Smeltzer, Practice Administrator - Surgical Associates of Traverse City
"What is most valuable to me about Affinity's service is their flexibility and timeliness. They are always prompt; almost immediate in their response and service. And I can use their service either to do it all for me or they will teach me if I'm in the mood - some things I want to learn, others I just want fixed yesterday. Rather than just dictating a menu of services, Affinity lets their customers decide. They also will come to my house for pick up, or for tutorial, and for return delivery. I trust them implicitly with my private data."
- Missi Y., Publishing Director, Traverse City Area Public Schools
"As a small architectural firm that relies on computer technology for e-mail, letter writing, scanning and accounting, when the computer is down the business does not run very efficiently. Ben Blissett and Affinity have come to my rescue on several occassions to diagnose the problem and efficiently apply the solution to get me up and running again. The response time by Affinity has always been reasonable and follow-up phone calls, mostly generated by my lack of understanding, are answered in the same manner. I have always found Ben and Affinity to be helpful, professional and cost effective for my technology needs."
- Jim Elkins, Strong, Drury & Elkins Architects, Inc.
"Ben and his crew are knowledgeable, friendly and always there when we need their help. Whether it's fixing our user errors or upgrading our computers to support our newest design software, they get us going again in a timely manner. Of course it probably doesn't hurt that we're in the same building!"
- James C. Smith, Owner - James C. Smith Fine Jewelers
"Ben, Suzie, and crew have been extremely helpful with all of our needs here at Ace Welding. They have taken the stress out of re-creating our website for us, and helping us reach out to our customers and future customers via the internet. We can be at ease knowing they are there to help us out with marketing our business so we can get on with what we do best, welding."
- Beth Walters, Owner - Ace Welding, Inc.
"Affinity has successfully done in one day what our former technology company was unable to do in five visits. Our network finally runs like it should. Ben and Affinity more than paid for their services within a few days through dramatically increased productivity at our firm. I have and will continue to refer Ben and Affinity without question."
- Corey Phelps, Managing Partner - Front Street Mortgage
"Ben at Affinity has been our “go-to” guy for our computer needs since 2009. He’s very accessible and punctual, and gets the job done at a reasonable cost. I can’t think of anyone I’d rather have to work on our computer network system and highly recommend his services." - Karen P., Teamsters Local #407